Privacy Policy of Northbridge Broadcast Solutions Ltd
1. Introduction and company information
This Privacy Policy explains how Northbridge Broadcast Solutions Ltd collects, uses, stores, shares, and protects personal data when operating its broadcast-related services, including communications with clients, suppliers, partners, talent, contractors, website visitors, and other individuals whose personal data we process.
Northbridge Broadcast Solutions Ltd is the data controller for the personal data described in this Privacy Policy.
Company name: Northbridge Broadcast Solutions Ltd
Address: Northbridge Broadcast, 14 Northburgh Street, London EC1V 0AY, United Kingdom
Email: [email protected]
Phone: +44 20 7946 8237
This Privacy Policy applies to personal data processed in connection with our business activities in the broadcast sector, including production, coordination, technical services, project management, casting and talent coordination, supplier management, marketing, and communication.
2. Data collection and processing
We may collect and process the following categories of personal data:
- Identity data: name, job title, employer, professional role, and similar identifiers.
- Contact data: email address, telephone number, postal address, and business contact details.
- Business and contractual data: service details, invoices, payment information, contract terms, and correspondence.
- Technical data: IP address, device information, browser type, operating system, and usage logs from our digital services.
- Communications data: emails, call notes, meeting records, feedback, and other communications.
- Production-related data: images, voice recordings, video recordings, availability details, performance-related information, and scheduling information where relevant to broadcast production.
- Marketing data: preferences, responses to communications, and engagement with our content.
- Special category data: only where necessary and lawful, such as dietary requirements, accessibility information, or other sensitive information provided voluntarily for production or workplace arrangements.
We collect personal data directly from you, from your organisation, from public sources, from third-party suppliers, and from automated technologies when you use our website or related services.
3. Purpose of data processing
We process personal data for the following purposes:
- to provide and manage broadcast, production, and related services;
- to communicate with clients, suppliers, cast, crew, and other stakeholders;
- to negotiate, enter into, and perform contracts;
- to manage scheduling, logistics, and production coordination;
- to handle billing, accounting, and payment administration;
- to manage talent, contributor, and contractor relations;
- to maintain business records and internal administration;
- to operate, secure, and improve our website, systems, and business operations;
- to conduct marketing and business development activities where permitted;
- to comply with legal, regulatory, tax, and professional obligations;
- to establish, exercise, or defend legal claims;
- to protect our rights, property, staff, clients, and business interests.
4. Legal basis for processing
We only process personal data where we have a lawful basis to do so. Depending on the circumstances, the legal bases we rely on may include:
- Performance of a contract: where processing is necessary to enter into or perform a contract with you or your organisation.
- Legitimate interests: where processing is necessary for our legitimate business interests, such as managing and growing our broadcast operations, maintaining security, preventing fraud, and improving services, provided those interests are not overridden by your rights and interests.
- Consent: where you have given clear consent for a specific processing activity, including certain marketing or use of sensitive information where required by law.
- Legal obligation: where processing is necessary to comply with applicable laws, regulations, court orders, or lawful requests from authorities.
- Vital interests: where processing is necessary to protect someone’s life or physical safety in an emergency.
- Public interest or official authority: where applicable under relevant laws.
Where we process special category data or other sensitive information, we will do so only where a lawful exception applies and where appropriate safeguards are in place.
5. Data sharing and third parties
We may share personal data with third parties where necessary for the purposes described in this Privacy Policy. These may include:
- service providers and vendors supporting our business operations, IT systems, hosting, communications, analytics, and security;
- production partners, freelancers, contractors, contributors, talent agencies, and suppliers involved in broadcast projects;
- professional advisers such as lawyers, accountants, auditors, insurers, and consultants;
- payment processors, banks, and invoicing platforms;
- regulatory, law enforcement, tax, or government authorities where required by law;
- other parties in connection with corporate transactions, disputes, or legal claims.
We require third parties to process personal data in accordance with applicable data protection requirements and appropriate confidentiality and security obligations.
6. Data transfer to third countries
Where personal data is transferred outside the United Kingdom or the European Economic Area, we will take appropriate steps to ensure that the data is protected in accordance with applicable legal requirements. These measures may include:
- transferring data to countries recognised as providing an adequate level of protection;
- using standard contractual clauses or equivalent transfer safeguards;
- implementing additional technical and organisational measures where appropriate;
- relying on other lawful transfer mechanisms where available.
Copies of applicable transfer safeguards may be available on request, subject to confidentiality and legal limitations.
7. Storage duration
We retain personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, accounting, tax, contractual, and reporting requirements.
Retention periods may vary depending on the type of data and the purpose of processing. In general:
- contractual and financial records are kept for the period required by law and for legitimate business administration;
- production and project-related records are retained for as long as needed for project completion, dispute handling, or archiving;
- marketing data is retained until you opt out or the data is no longer needed;
- website and technical logs are retained for security, diagnostic, and analytical purposes for a limited period.
When personal data is no longer required, we will securely delete, anonymise, or archive it in accordance with our retention practices.
8. User rights (access, rectification, erasure, restriction, data portability, objection)
Subject to applicable law, you may have the following rights in relation to your personal data:
- Access: to request confirmation of whether we process your personal data and obtain a copy of that data.
- Rectification: to request correction of inaccurate or incomplete personal data.
- Erasure: to request deletion of your personal data in certain circumstances.
- Restriction: to request that we limit the processing of your personal data in certain circumstances.
- Data portability: to request a copy of certain personal data in a structured, commonly used, machine-readable format and, where technically feasible, to have it transmitted to another controller.
- Objection: to object to processing based on legitimate interests and to object to direct marketing at any time.
To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before responding. We will respond within the timeframe required by applicable law.
9. Withdrawal of consent
Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
You may withdraw consent by contacting Northbridge Broadcast Solutions Ltd at [email protected]. If you withdraw consent, we may be unable to provide certain services or communications that depend on it.
10. Right to complain
If you have concerns about how we handle your personal data, we encourage you to contact us first so we can address your issue directly.
You may also have the right to lodge a complaint with the relevant data protection authority in your country or region. In the United Kingdom, this is the Information Commissioner’s Office (ICO).
11. Data security
We implement appropriate technical and organisational measures designed to protect personal data against accidental loss, unauthorised access, disclosure, alteration, or destruction. These measures may include:
- access controls and authentication measures;
- network and system security protections;
- confidentiality obligations for personnel and contractors;
- regular review of security procedures;
- back-up and recovery practices;
- appropriate training and internal policies.
However, no system can be guaranteed to be completely secure. We therefore cannot promise absolute security of personal data transmitted to or from us.
12. Contact information
If you have any questions about this Privacy Policy or how Northbridge Broadcast Solutions Ltd processes personal data, please contact us:
Northbridge Broadcast Solutions Ltd
Northbridge Broadcast, 14 Northburgh Street, London EC1V 0AY, United Kingdom
Email: [email protected]
Phone: +44 20 7946 8237
13. Changes to privacy policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. Any updated version will be made available on our website or otherwise communicated where appropriate.
The “last updated” date should be reviewed and amended whenever this Privacy Policy is revised.
Last updated: 20 July 2026